Responsibilities include:
- Agents will read the notes on each org/chart before calling, dispositioning calls correctly, and following established operating procedures while maintaining high quality work
- Toggle between applications and screens with ease
- Work with providers to get a commitment on scheduling the chart retrieval, as the goal of each call is to speak to the provider/point of contact and gain a commitment for sending in the identified medical records to the client
- Make a large number of calls per day, around 40 – 60 outbound calls per day
What’s in it for you?
- Competitive benefits with options such as medical, dental, vision, and 401(k)
- Weekly pay starting at $16.00/hr.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
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