In the dynamic landscape of the legal industry, where innovation meets litigation, Lexitas stands as a beacon of transformation. As the leading tech-enabled services provider in the legal field, Lexitas has not only embraced change but has been at the forefront of shaping it. In this exclusive profile, we delve into the unique values, cutting-edge services, and the visionary leadership that sets Lexitas apart.

Overview and Mission

Lexitas, established in 1987 and headquartered in Houston, TX, is not just a legal support services provider; it’s a catalyst for change. At its core, Lexitas is a tech-driven entity with a singular mission – to be the legal and corporate support services partner that clients trust above all. The commitment is not merely to keep pace with change but to lead it, leveraging technology to offer the most efficient and recommended solutions in the industry.

Diverse Legal Solutions

Lexitas is not a one-trick pony; it’s a full-service legal solutions provider, and that’s what sets it apart. The company offers a spectrum of services, including Court Reporting, Record Retrieval, Legal Talent Outsourcing, and Registered Agent & Corporate Services. This breadth of services positions Lexitas as a one-stop-shop, resonating with law firms, corporations, and insurance providers seeking comprehensive solutions.

Tech-Powered Court Reporting

In the realm of Court Reporting, Lexitas goes beyond the basics. The Court Reporting service line boasts a robust client portal seamlessly integrated with top case management software platforms. This integration not only enhances efficiency but exemplifies Lexitas’ commitment to staying ahead in the tech race. Additionally, the imminent launch of Deposition Insights™, an AI-enabled transcript analysis tool, promises to revolutionize how attorneys prepare for depositions and trials.

Revolutionizing Record Retrieval

The Record Retrieval Service of Lexitas has witnessed a game-changing upgrade in 2023. A new client portal ensures easy access to records orders, retrieved files, and seamless integration with clients’ case management platforms. More impressively, the spring of 2023 saw the launch of Record Insights™, an AI-based solution utilizing natural language processing. This innovation condenses vast medical records into actionable and meaningful summaries, accompanied by a robust chronology and keyword index.

Leadership and Innovation

At the helm of Lexitas is CEO Gary Buckland, steering the ship toward innovation and excellence. What makes Lexitas truly unique is its leadership structure. Many leaders within the company have entrepreneurial roots, fostering a culture of continuous learning, growth, and a keen eye for opportunities. This entrepreneurial spirit fuels an innovation pipeline that drives new projects, initiatives, and launches.

Success Amidst Complexity: The Zantac MDL Case

Lexitas’ success stories speak volumes. A notable feather in its cap is the Zantac (Ranitidine) Products Liability Litigation. Facing the complexities of mass tort litigation with an estimated 156,000 plaintiffs, Lexitas played a pivotal role. Selected as the exclusive record retrieval vendor, Lexitas swiftly customized the Zoho software platform, creating a dedicated portal through Amazon Web Services (AWS). This streamlined interface facilitated a seamless workflow for medical record review, showcasing Lexitas’ adaptability and commitment to efficiency.

The collaboration between 156 plaintiff firms, two main defence firms, and their vendor partners marked a ground-breaking approach. Lexitas’ involvement in this collaborative model, sharing costs and streamlining information, proved instrumental. Notably, the 50/50 cost-sharing arrangement between plaintiff and defence firms resulted in over 50% average cost savings, setting a precedent for future MDL cases.

The Zantac MDL, underlining collaboration, transparency, and cost-sharing, serves as a potential model for future cases. The unique approach taken by MDL leadership, delivering significant cost and time savings, showcases a blueprint for efficient management of large-scale litigations.

As bellwether cases for Zantac are scheduled to begin in July ’23, the Zantac MDL becomes a beacon of success, demonstrating how collaboration, innovation, and strategic engagement can redefine the future of mass tort litigations. Brandy Patrick, President of Lexitas Records Division, expresses pride in their performance, noting, “The Zantac MDL has been an amazing experience…I am proud of our performance, and grateful for the opportunity we were given to bring our solutions to the table.” Lexitas, with its triumph in the Zantac MDL, stands as a testament to its commitment to excellence in legal support services.

Technology with a Human Touch

One might wonder, in a world increasingly dominated by technology, how does Lexitas maintain a balance? The answer lies in the understanding that people are the heartbeat of the legal industry. Lexitas acknowledges that its products are meant to aid, not replace, the human element. The focus is on enhancing skills, fostering growth, and ensuring clients work better, smarter, and more efficiently.

Security and Compliance: Non-Negotiable Standards

Lexitas is not just a pioneer in technology but also a guardian of security and compliance. All platforms and products transact within HIPAA compliant, SOC2/Type 2, and closed circuit systems/processes. The dedication to the highest standards of data security includes encryption of all files in transit with up to 256-bit encryption. Lexitas representatives maintain current HIPAA and PCI certifications, ensuring data is safeguarded throughout the process.

Recent Developments: Embracing the Future

As the legal industry evolves, Lexitas stands at the forefront of technological advancements. The Record Retrieval Division’s new client portal and the launch of Record Insights™ in 2023 demonstrate a commitment to staying ahead of emerging legal technology trends. The Court Reporting Division’s imminent release of Deposition Insights further reinforces Lexitas’ position as an industry trailblazer.

Client Testimonials: Voices of Confidence

What better way to gauge success than through the words of those who benefit? Clients share their experiences, attesting to Lexitas’ impact on their professional lives:

  • Georgia M. Seeley, Paralegal at Clark Hill, praises Record Insights as “the biggest time-saving product” she has ever used.
  • Marilyn M. Guichard, Paralegal, emphasizes Lexitas as her “first choice for both court reporting and record retrieval,” citing stress elimination and time-saving.
  • Beth Kissee, Paralegal at Germer, Beaman & Brown, PLLC, commends Lexitas’ professionalism, experience, and continued investment in quality service.

Long-Term Vision: Building Relationships and Value

As one of the “10 Best Legal Technology Solutions Providers to Watch in 2023,” Lexitas’ long-term goals are clear – to build enduring client relationships through service excellence, increase client efficiency through innovation, and create long-term value.

In a legal landscape where technology and tradition intersect, Lexitas emerges not just as a service provider but as a partner in progress. The company’s commitment to innovation, collaboration, and client success sets it apart as a trailblazer in the legal technology landscape. With a robust foundation, visionary leadership, and a relentless pursuit of excellence, Lexitas is poised to shape the future of legal support services.

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