Hours of operation: Mon-Fri, 8am to 8pm EST – Must be able to work an 8 hour shift during this window.
Duration: 3-month contract. Best candidates will receive a permanent position!
Location: Remote from anywhere in the US.
Pay Rate: $16.50 per hour (weekly)
Start Date: December 2nd
Remote Customer Service Rep Description:
- Answering inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
- A majority of the inbound calls are from members that are eligible for a Silver Sneakers program through specific Medicare plans.
Remote Customer Service Rep Qualifications:
- Strong customer service and communication skills
- Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
- PC skills with proficiency using Windows and MS Office
- Ability to empathize and understand the needs of the customer
- Strong troubleshooting and problem-solving skills
- Proficiency multi-tasking, prioritizing and meeting deadlines
Remote Customer Service Rep Experience Level:
Entry Level
