Location: Arizona
Category: Retail/Sales – Sales Management
Job SUMMARY:
The National Account Manager position is responsible for developing and executing a collaborative growth plan with Amazon to develop sustainable growth strategies, utilizing data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits.
Essential duties and responsibilities include the following:
- Execute and drive a comprehensive business plan that will result in the delivery of sales and profit growth consistent with the company vision
- Build customer relationships at multiple levels and facilitate connectivity with Amazon and the Company in other functional areas including marketing and operations
- Deliver consumption and sales growth targets
- Develop and achieve e-originated sales penetration targets across the account
- Build and foster relationships with Amazon service teams
- Utilize data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits
- Develop and execute customer and category strategic development and annual sales plan
- Negotiate complex business deals that provide value to all parties
- Negotiate and manage sales categories to create customer and company value by consistently measuring and identifying opportunities for improvement
- Collaborate with sales demand planning and operations teams to provide and explain market data to the customer
- Assist with forecasting process allowing for in-stocks to remain at the optimal level aligned upon between the customer and the Company
- Implement methods that assist customers in effectively and creatively winning with consumers, shoppers, end-users, and purchasers through promotions, packaging and merchandising
- Leverage product mix to improve profitability and meet customer, shopper, and Company targets
- Deliver results while maintaining the highest level of integrity
- Effectively communicate with a variety of internal and external stakeholders using multiple tools to ensure effective visual communication
- Perform similar level or nature of duties as assigned
Qualifications:
Required Education and Experience:
- Bachelor’s degree in business or similar field
- Eight (8) years’ direct experience in sales and/or channel marketing
Knowledge of:
- Amazon analytics
- Consumer goods similar to company product lines
- Consumer traffic and demographic tools
- Project planning principles
- Developing sales plans
- Budgeting principles
Skill in:
- Using computer hardware, including keyboard, mouse, monitor, printer, and related hardware
- Microsoft Access, Word, Excel, Power Point and Outlook
- Creating and presenting detailed and accurate Excel spreadsheets, PowerPoint presentations, and sell sheets
- Perform intermediate math, using Microsoft Excel to find percentage, average, median, minimum, maximum, range values. Create pivot tables, plan/actual graphs, trends, and similar information presented in sales and internal business meetings
Ability to:
- Influence and motivate others
- Create and implement ideas and solutions
- Recommend organizational needs and provide solutions
- Demonstrate strong interpersonal skills with ability to effectively work with and connect with all levels of employees across multiple functions and geographies
- Motivate teams to produce desired tangible outcomes within strict timelines
- Act with urgency
- Review data and ensuring accuracy and timeliness and relevancy
- Exhibit positive attitude and openness to learning
- Effectively communicate and work in a cross-cultural environment
- Communicate effectively in English, both verbally and written
- Exhibit courteous and respectful demeanor in both words and action
- Exhibit a cooperative, solution-oriented approach to problem-solving
- Work independently with minimal supervision
- Travel domestically and internationally 15%-25% of the time
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light work: Activities will involve frequent sitting, using a computer, analyzing large amounts of data, communicating verbally and in writing. Exerting 20-50 pounds frequently, and up to 10 pounds constantly. Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, and hand and eye movement. Move and operate presentation equipment. Travel to and from meetings and various locations inside and outside the building.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is frequently within an office setting with low to moderate noise, LED lighting, and temperature control while working alongside large groups of employees in cubicle spaces. Incumbents will attend various business meetings and events inside and outside of the buildings, and may be required to travel overnight or out-of-town for work. Occasional exposure to the manufacturing and distribution plant consisting of moving mechanical parts or heavy machinery, vibrations, fumes, unpleasant odors, dust, poor ventilation, chemicals, extreme temperatures, inadequate lighting, work space restrictions, and moderate to loud noise while in the plant or traveling for work. Work during evenings and weekends as needed.
