Mount
Job Description:
- Provide Tier 1 desk side support for customer employees seated at work stations.
- Functions as first responder to end user requests for assistance for office services and technical services.
- Respond directly to end-user service requests for office or desktop support providing Level 1 response.
- Check functionality for all peripherals at each desk. (Monitors, docking stations, web cams, wireless charging stations).
- Submit support tickets.
- Preferred background in customer service with minor IT experience.
- Will partner with customer’s office management and the customer’s Technical Support Team to resolve end user technical and office operations needs as requested by end-users.
Skills
- Customer Service
- IT Experience
Work Environment
- On Site 8am-5pm
- Office environment
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
