1.Develops and facilitates relationships and collaborative networks with external stakeholders ensuring Roche is the preferred partner
Drives scientific knowledge exchange with global experts and across scientific networks at global and affiliate level, including medical education activities, as appropriate
Establishes and maintains scientific collaborations with key external stakeholders (including patient organizations, global and local scientific societies, academia, thought leaders and policy and access stakeholders, as appropriate)
Acts as the face of Roche with scientific stakeholders and an ambassador for the values of the organization
Overcomes barriers to facilitate collaborations between customers and the organization
Identifies and progresses key opportunities for increased collaboration and cooperation with and between internal and external stakeholders at global and affiliate level
Executes activities with customer centricity as a core principle
2.Engages and educates investigators and site staff to enable and expedite successful delivery of clinical development programs
Drives scientific engagement with clinical trial sites on the protocol/development plan to accelerate data delivery by ensuring confidence and motivation of site staff
Works closely with global and affiliate Clinical Operations and Clinical Science to ensure appropriate and efficient alignment, coordination and communication
Disease area training of internal staff
Suggests innovative approaches to investigation design, recruitment, retention and data collection
Gathers investigator feedback and insights to optimize clinical development performance and customer experience
Discusses and supports IIS, compassionate use programmes and data strategies that support access activities (until release of pivotal data)
3.Provides real-time insights and ground level understanding of the disease area landscape across countries to better inform cross-functional strategies
Executes insights gathering activities to address knowledge gaps (including advisory boards, steering committees, proactive insight gathering plans, external customer surveys, as appropriate)
Maps and profile external stakeholders to inform and build engagement plans aligned with customer needs
Ensures the customer perspective is incorporated in strategic and tactical decisions
Builds a comprehensive understanding of the local environment
Proactively updates the organizations understanding of developments in the disease area, the landscape, clinical practices, clinical management, research and the patient/carer experience
Gathers and disseminate in a timely manner information on competitor activities in the field
4.Partners with global cross-functional colleagues and affiliates to enhance launch readiness in assigned countries
Supports affiliate introduction into new TAs by accelerating understanding of the disease area ecosystem
Supports understanding and alignment with the global strategy to drive effective affiliate planning and decision making
Acts as disease area champion and advocate in the assigned affiliates, driving affiliate awareness and engagement in new disease areas
Supports the local implementation of field-based activities of the global medical plan in compliance with all local requirements and harnessing insight into different cultures and healthcare systems
Initiates and drives seamless transition when the TA program meets the threshold for affiliate handover in collaboration with affiliate partners by sharing local insights, training new staff, supporting connections and facilitating relationships between key customers and local affiliates
5. Contributes to the high performance and innovation of the GMCL team/function to optimize customer experience and to evolve to meet the needs of the organization
Contributes to the team spirit and climate by acting with entrepreneurial and inclusive spirit, fostering innovation and collaboration to develop new approaches to enhance customer experience
Ensures efficient collaboration with the team mates to capitalize on best practices
Maintains the highest standards and level of scientific expertise in the team by contributing to the onboarding of new team members and continuous learning activities (e.g. journal clubs, congresses updates)
Gives feedback on and contributes to team/function specific working practices, standards and innovation
Experience
Significant experience in the pharmaceutical or related industry at global/affiliate level
At least 2 years experience in a field customer facing role
Experience in Medical Affairs, Product Development or Early Development
Track record of scientific collaborations with external experts and/or collaborative groups
Other
National and International travel required (up to 60% -70%)
Language skills to allow effective communication with external stakeholders as appropriate per assigned territory
Fluency in written and spoken English
Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, weve become one of the worlds leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche China consists of Roche Pharmaceuticals and Roche Diagnostics, with more than 7,000 employees. While working to develop itself into Roche’s third global strategic centre, Roche China is also making sustained efforts to fulfill its long-term commitment to China.
Job Level: Individual contributor
