This role in summary
Currently, Whirlpool Corporation is seeking qualified candidates for an Employee Relations Senior Analyst to join our Human Resources (HR) Operations Organization. This role is part of the Human Resources Operations team and partners with employees, people leaders, business Human Resources, and on-site Human Resources to handle employee relations issues for our salaried and hourly population.
You will be expected to work collaboratively within a team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key Human Resources processes, participate in Human Resources Team meetings and other meetings as required as a means to take a proactive approach to Human Resources activities and work. This position can sit at either our Global Headquarters in Benton Harbor, Michigan or at one of our NAR (North America Region) Manufacturing locations (Clyde, OH – Amana, IA – Cleveland, TN – Findlay, OH – Greenville, OH – Marion, OH – Tulsa, OK – Fall River, MA – Ottawa, OH) #LI-DD1
Your responsibilities will include
- Primary contact for counsel to Employee Experience Analysts and other HR staff for hourly manufacturing investigations, reports/complaints, and conflicts.
- Review ADA escalations assigned by the leave of absence team
- Coordinate Continuous Improvement work within the Employee Experience team with alignment from Employee Experience Manager.
- Responsible for compliance of E-Verify and I-9 by ensuring audits, training meet standards for all hourly and salaried employees in the US
- Execute Whirlpool’s Employee Relations programs and policies, including the disciplinary process, investigations, reasonable accommodations, and performance management
- Resolve Employee Relations related issues requiring deep functional expertise escalated by Employees or People Leaders through the Operations Center
- Conduct fact-finding investigation activities (e.g., interviews, document review, consultation with appropriate Company officials) related to internal and external inquiries, complaints and concerns and prescribe an appropriate remedy to resolve complaint or concern
- Educate People Leaders and Employees on Employee Relations (ER) policies, plans, programs, practices, processes, and tools to ensure knowledge transfer, enhanced organizational capability related to the management of employee relations issues and consistent delivery
- Counsel and advise People Leaders of appropriate interventions to address employee relations issues (e.g., performance improvement process, separations, etc.)
- Counsel People Leaders and employees regarding the intent, application, and compliance requirements of significant labor and regulatory laws
- Partner with Business Human Resources (HR) and the business, units to deliver data and analysis of the employee relations issues occurring in their locations/functions
- Use continuous improvement tools to identify and execute improvements to employee experience processes
- Other duties as assigned
Minimum requirements
- Bachelor’s Degree
- 5+ years of Human Resources (HR) experience, with a focus in Employee Relations
- 2+ years of experience in Reasonable Accommodations and Coaching
- 2+ years of HR experience with hourly/non-exempt workforce
Preferred skills and experiences
- Manufacturing/Warehouse HR Experience
- Knowledge of Human Resources (HR) and Employee Relations (ER) services, policies and programs, and key contacts
- Experience in data analysis
- Knowledge of shared services operations and management, with an emphasis on people management
- Strong interpersonal skills, analytical skills, and attention to detail
- Understanding and experience with SuccessFactors Onboarding
What we offer
Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy – Early Childhood Center (depending upon availability – additional costs required).
