Description
National Buying Services is the department dedicated to acquiring the goods that our ALDI customers count on. Beyond working to secure quality products at the lowest possible prices through our Buying and support teams (Administration, Merchandising, Pricing, Quality Assurance, Analytics and more), our teams ensure we are providing the best value and quality in everything we do.
Position Type: Full-Time
Work Location: Aurora, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week)
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• First level support for all buying relevant applications.
• Responds to end user system navigation and “how to” questions for business application and provide support for business process questions and incidents.
• Man MS Teams Channels/Group Mailbox dedicated to answering questions and solving problems of Buying Teams
• Collaborates with department project leads to ensure new processes are feasible and communicates process changes to the appropriate audience(s).
• Liaises with the IT department regarding software updates, questions, concerns and suggestions.
• Recommends process improvements for area of responsibility.
• Evaluates current processes and programs, making recommendations as needed.
• Communicates software and process updates through announcements, e-mails and staff meetings.
• Creates and provides process training for new hires and visitors to the department.
• Provides Microsoft Office training to department.
• Fulfills department and international reporting requests based on defined cadence.
• Creates new reports based on expertise of available data to satisfy ad hoc business requests.
• Audits department tasks to ensure standard procedures are followed and specific level of data integrity is achieved.
• Attends meetings and trainings for system and process.
• Attends international meetings when appropriate.
• Tests updates and new versions of database software.
• Collaborates with team members and communicates relevant information to leadership.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
• Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and managers.
• Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
• Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
• Focuses on Quality: Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.
• Plans and Prioritizes: Sets priorities and organizes information in order to efficiently and effectively get the job done.
Job-specific Competencies:
Knowledge/Skills/Abilities
• Gives attention to detail and follows instruction.
• Excellent verbal and written communication skills.
• Effective time management; maximizes productivity.
• Prepares written materials to meet purpose and audience.
• Develops and maintains positive relationships with internal and external parties.
• Ability to execute tasks with minimal supervision.
• Maintains program information with use of program user rights.
Education and Experience:
• Bachelor’s Degree in Business or a related field required.
• A minimum of 3 years of progressive experience in Business Administration required.
• Or, a combination of education and experience providing equivalent knowledge.
Physical Requirements:
• Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.
Travel:
• Local travel required.
• Up to 10%.
