As a Product Resilience SRE, you will define, scope, plan, and schedule Disaster Recovery Testing at Zoom. You will document any gaps identified by our testing, and drive technical solutions to address them. You will also produce designs and lead more junior team members through their implementation and deployment to production. You will design, develop, deploy, monitor, and scale DevOps Platform Services. You will own and create documentation of our Disaster Recovery, including externally-consumable documents. Finally, you will communicate with stakeholders including security teams, senior managers, and customers.
About the Team
You will be part of a DevOps team responsible for deploying and operating datacenter and cloud software infrastructure. You will be the tech lead for production resilience and disaster recovery, and you will define the roadmap for improvements in this area. Broadly speaking, your charter is to ensure that we are adequately prepared for disaster scenarios, and that external audiences can understand our readiness. This role requires advanced communication skills and the ability to interact with less technical audiences. You must also be technical yourself in order to drive meaningful improvements to our production software systems.
What we’re looking for
- Experience in SRE or DevOps
- Experience with at least one programming language, in addition to scripting languages
- Experience with logging and monitoring tools (e.g. ELK stack, Prometheus, Grafana)
- Able to articulate complex technical solutions into externally-consumable presentations and documents (verbal and written)
- Able to participate in on-call shifts and incident management as well as work after hours/weekends for application releases and deployments
- Be familiar with cloud infrastructure technologies (e.g. kubernetes, terraform)
- Experience with system design and distributed computing at scale
- Be familiar with chaos engineering and fault injection tools (e.g. chaos monkey, Amazon Fault Injection Service)
- Have a Bachelor’s or Master’s in CS or related major (nice to have)
Salary Range or On Target Earnings:
Minimum:$118,600.00
Maximum:$259,500.00
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:04/30/24
