Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Overview:
The VP, Payroll Experience is a newly created role within the Global People Operations & Insights team which operates across multiple Regions & time zones. This role will be reporting directly into the SVP, Global People Operations & Insights.
This individual will bring experience in Consulting, the HR functional domain, and Program management to drive transformation for global Payroll for a large Fortune 100 company. This individual will be responsible for creating a strategic vision for Payroll Experience with a focus on process improvements, technology automations, and workflow creations. Competitive candidates will be detail-oriented, execution-focused, and accomplished at driving quantifiable results within a global and matrixed organization.
Role:
• Create and implement a strategic roadmap for the Payroll Experience function
• Partner closely with the Payroll Operations team to diagnose operating issues and collaborate on solutions to improve existing working models
• Identify global process inconsistencies and disruptions and apply creative and pragmatic solutions than can be scaled enterprise-wide
• Lead on technology automations and implementations related to the Payroll Experience
• Build strong partnerships with key HR stakeholders in Shared Services and Payroll Operations
• Partners closely with business leaders to provide strategic decision support through data and analytics
• Influences the development of actionable KPIs that drive business decisions and inform executive management and other key constituents
• Provides thought leadership to convert inputs from stakeholder teams into creative, scalable solutions
• Defines, validates, and enforces HR data integrity in collaboration with HR systems teams
• Provides program management support for Solutioning and Automation activities, including project prioritization through partnership across the People Insights Leadership team
• Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data
All About You:
• Advanced level of experience in a Payroll function with the ability to translate business needs and priorities into a deliverable strategy
• Proven experience in leading transformational work for Payroll operating models on a global scale
• Deep knowledge of Payroll technologies, including ADP and Ceridian. Experience with Workday preferred
• Proven experience in leading teams and measuring performance against tangible outcomes and goals
• Strong ability to work cross functionally across technical and non-technical project teams
• Customer-centric mindset with a seasoned ability to confidently communicate with all levels of leadership.
• Proficient in presenting and consulting to internal groups with varying audience sizes and leadership levels.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



