Principal Accountabilities
- Leads/executes key tracking studies (Brand Health, Guest satisfaction/feedback, Product Tracker)
- Works with the Director of Sales Performance on the development, execution and evaluation of custom research projects and analysis of syndicated studies
- Builds strong relationships, collaborates and builds communication processes with internal business partners research suppliers and agencies
- Synthesizes information (often from multiple sources) into a simple and compelling story that will engage the audience
- Works with Analytics and Field teams to design the methodology, sampling, survey, analysis plan design, reporting and presentation
- Provides meaningful and actionable recommendations that ensures partners are making informed decisions that will drive the business forward
- Presents/communicates results to business partners
- Monitors and appropriately escalates roadblocks for quick resolution
- Actively monitors trends and competitive activities happening in the market
The ideal candidate will possess the following skills and qualifications:
- 3-5 years experience in a consumer insights position, from the client or supplier side (client-side experience is an asset)
- Strong curiosity and passion for the consumer
- Strong multi-tasker who can work independently and in a team environment
- Strong data analysis skills
- Quick learner and problem solver who can adapt to a changing marketplace
- Driven and inquisitive individual who proactively anticipates needs and takes initiative to support the business
- Solid business acumen and communication skills, both written and verbal
- Effective analytic story-telling through presentation of insights in a clear, coherent, and compelling format
- Detail-orientated with solid organizational and time management skills
- Advanced PowerPoint and Excel skills
- QSR experience an asset
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
