Description
• Maintain complete complaint files by updating the product report database with new information and documentation from both field personnel and Engineering.
• Communicate effectively with Inspire field personnel to ensure complaints are handled efficiently and effectively.
• Ensure regulatory and compliance requirements related to the complaint system process are fulfilled.
• This role requires computer and telephone-based work for extended periods of time in an office environment.
• This role may require coverage on occasional Inspire company holidays.
• Document product and therapy related field reports within the prescribed timelines and provide any necessary documents required to complete the investigation. Provide follow-up reporting as needed.
• Complete training requirements and competency confirmations as required for this position within the required timeline.
• Comply with applicable quality system procedures/policies and make suggestions for continuous process improvement.
— Shift: Monday-Friday 12pm-8pm
Top Skills Details
2+ years experience:
– Complaint or regulatory handling
– Understanding of FDA/ISO cert environment
– Medical device terminology
Questions? Interested?
Please apply and send resume directly to mshenouda@actalentservices.com.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
