The Cash & Collateral Management Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- Subject matter expert who develops and implements business initiatives, client solutions, and/or projects
- Stays abreast of developments within the collateral and margin function and considers his/her implications for own job and the business
- Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to Collateral and Margin processes
- Accountable for integrity of process, operations and associated results; may have responsibility for planning, budgeting and policy formulation within area of expertise
- Responsible for detailed analysis of collateral related issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
- Contributes to standards around which others will operate
- Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
- Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities
- Requires good analytical skills to filter, prioritize and validate potentially complex material from multiple projects
- Oversees the daily performance of the collateral and margin processes to satisfactory completion of the daily operational cycle
- Defines, develops, implements and tracks appropriate margin related KPIs and SLAs for the group
- Committed to process improvement, client service, control, and cost reduction and identifies any opportunity to implement process improvements, service enhancements, or technology enhancements
- Liaises with internal (front office, middle office, settlement, control, etc.) teams and external clients to assess service quality and identify areas for improvement
- Conducts discovery and due diligence activities with clients to meet their needs
- Solves complex client queries and consults with clients as required
- Applies a solid knowledge of the business to develop creative solutions to meet client and business needs
- Provides in-depth and sophisticated analysis to define problems and develop solutions, mostly but not limited to, collateral and margin
- Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
- Acts as an advisor or coach to new or junior staff. Builds and maintains effective relationships with colleagues, management, internal/external clients and stakeholders; facilitates and enables change
- Persuades and influences colleagues, management, clients and stakeholders through excellent communication, interpersonal and diplomacy skills
- Individuals at this level may manage a department, product or process with a large amount of independence
- Technical expert, seen as a key advisor on significant business / product decisions
- Demonstrates a comprehensive understanding of how own area collectively integrates to contribute towards achieving overall business goals
- Developed communication and diplomacy skills are required in order to guide, influence and convince others without direct authority
- Cooperates and communicates well with other team members
- Leads by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience
- Roles at this level require significant industry experience
- Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products
Education:
- Bachelor’s/University degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The position will be based in Tampa, USA but the successful candidate will work with global teams (NAM, APAC & EMEA). The role will report to the NAM Open Collateral Operations Manager based in Tampa, USA.
The role will include the implementation & testing in respect of new Collateral Operation functionality and reporting requirements.
The role will also include working on client change requests, global strategic and regulatory projects.
Key Responsibilities:
- Manage the on-boarding of new client requirements in relation to collateral operations functionality to include end to end trade life cycle and reporting. This will include business analysis, requirements writing and testing. Dealing directly with clients in this regard.
- Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases
- Execute planned test cases, ensuring that all test results are correctly recorded against the system; in accordance with the prescribed test plan
- Record any defects found during the testing process, reviewing existing defects raised and provide input into the business to enable effective prioritisation
- Ensure adherence to project governance standards, the test policy/strategy and processes
- Work closely with the technology organization to determine product/process feasibility.
- Work on global strategic projects predominantly around new regulatory requirements
- Document, execute and communicate on end-to-end business test strategies across the full development life cycle.
- Ensure that these requirements are tested and rolled out successfully to the business-as-usual teams and clients.
- Work with the business support departments to ensure they are kept up to date with the implementation of any new functionality.
- Analyze, document and make recommendations for any enhancements that need to be made to operating processes and flows.
Knowledge/Skills/Experience
- Experience in new business implementations and project management
- Business analysis and testing experience required
- Project management of full development life cycle
- Knowledge of listed & OTC products
- Exposure to all aspects of testing from test preparation through system testing to implementation
- Previous experience of following and reporting on progress against test plans
- Risk, issue, incident and defect management
- Quality assurance and test management
- Exceptional communication and presentation skills
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Job Family Group:Operations – Transaction Services
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Job Family:Cash and Collateral Management
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Time Type:Full time
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Primary Location:Tampa Florida United States
