Operations Manager

As a Manager, your breadth of knowledge on internal or external business challenges will help us improve our products, processes and services. Your will guide us to lead projects by meeting objectives and preparing forecasts for resource requirements. Your risk-taking ability will help us advance new concepts and methodologies. You will provide technical guidance and oversight to team members and help in problem solving.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

Manage multiple projects and ongoing work activities in the department involving cross-functional representatives.
Provide oversight, coaching and mentoring of a production group, ensuring compliance to regulations and Good Manufacturing Principles (GMP) through right first-time execution of unit operations.
Actively share knowledge with others across assets through existing knowledge sharing processes/systems.
Identify and makes improvements to existing work processes/products within and across assets.
Make decisions with autonomy when there is minor impact outside of direct team, escalate decisions when there is significant impact on department.
Own all human performance event investigations occurring on the assigned shift as Lead Investigator.
Solve more complex problems within area of expertise or cross-functional teams outside immediate area of expertise.
Encourage the participation and perspectives of all team members. Effectively listen to and explains difficult issues to reach shared understanding and building alignment. Build alignment across manufacturing assets.
Articulate challenges and solutions to technical and non-technical peers and to department management.
Provide technical guidance and act as a departmental liaison with primary support groups.
Assist with Short range planning including scheduling daily and weekly operations and staff and Longer range planning concerning facilities shutdowns and preventive maintenance.
Motivate direct and indirect reports to ensure the function works cross-functionally.
Form, lead and facilitate cross-functional teams as applicable to execute key processes across the Drug Substance and ABI Manufacturing group.

Qualifications

Must-Have

Bachelor’s Degree and 5+ years of experience.
People Management experience.
Strong understanding of industry knowledge and business operations (financial basics, enterprise system use i.e. payroll, inventory management systems, etc.).
Administrative skills, managerial skills, technical report writing, computer and presentation skills.
Effective written and oral communication skills.

Nice-to-Have