Role: IT Support Engineer
Location: Middleton, UK
Salary: £28,000
The Role
- 1st/2nd line IT support
- Exposure to and growth into a cybersecurity position
- Using the helpdesk system to log calls and progress notes
- Take ownership of your open tickets and manage through to resolution
- Contribute to the company’s award-winning IT support by providing outstanding customer service and going above and beyond for your customers
- Being a key player in the 2nd line team and mentoring the more junior staff as and when required
- A very exciting opportunity which will allow the successful applicant to get hands-on with some great exciting Cyber Security projects, as well as the IT infrastructure and support side of the managed services
You should have experience of:
Windows Server, Office 365 Stack (SharePoint, OneDrive, Microsoft Teams), Virtualisation, Backups, Antivirus, Firewalls
You should have a desire to work with:
Penetration testing, vulnerability testing, Cyber Essentials, Cyber Essentials +, SIEM, Dark Web monitoring, IT security consultancy, network security… and everything else that falls under the cyber sec banner!
Does this sound like the right fit for you and your experience? If so, please don’t hesitate to apply – you will be considered as soon as you do.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.



