Position Purpose: Designs, analyzes, develops, modifies, installs, tests and maintains systems software and hardware and provide automated solutions to maintain those environments. Assists with vendor evaluations, modifies and/or debugs vendor-supplied utilities and packages, and prepares technical documentation for telecommunications, network, and system software applications.
- Partner with department business units to automate common tasks
- Provides day-to-day technical support (level 2) to all IT teams and end-users for network, server, general IT infrastructure, and security-related issues
- Defines system and product requirements and generate software / hardware performance and reliability specifications and requirements
- Participates in the evaluation, design, and integration of all enhancements or new releases of the system
- Makes recommendations to enhance processes, procedures, and policies relating to systems functioning and performance
- Coordinates with multiple functional areas and vendors on the planning, upgrading, testing, securing, and servicing of IT solutions
- Designs and implement architecturally compliant system landscapes
- Develops, modify, test, implement, document, and maintain systems software and hardware
- Modifies and/or debug vendor-supplied utilities and packages
- Troubleshoots and resolve server, operating system, and other infrastructure problems
- Monitors systems capacity and performance and provide level 2 technical support
- Continues to learn about servers, operating systems, and related technology
- Serves as a technical resource for infrastructure initiatives
- Performs troubleshooting and remediation, ensure successful project implementation, and perform post project end user support
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience: A Bachelor’s degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 – 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
- One or more of the following skills are desired.
- Terraform
- Packer
- Ansible
Pay Range: $62,400.00 – $112,400.00 per year
