Sales Manager

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Global Construction and Infrastructure is hiring a Sales Manager for Retail Products and Services in the Central US district. In this role, you will lead a team comprised of sales, technical support and application experts to achieve sales and services targets in the assigned territory.

What You Will Do:

Deliver GCI Retail business plan sales and PINS targets for the five dealers in the Central US district

Develop sales and marketing plans and manage merchandising plans to achieve business plan targets for products and services

Ensure customer satisfaction through management of product and commercial issues; Oversee service goodwill spending on all products within the industry segment

Lead the selling opportunities identification, customer satisfaction improvement and business relationship enhancement

Develop an accountability culture with dealers that enable ongoing sales funnel management processes and continuous sales & operations planning discipline

Lead, guide and develop a team of Sales and Technical Support Representatives

Skills You Have:

Industry knowledge (extensive experience) : Thorough knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures. Can raise coworkers’ awareness of industry standards, practices and guidelines. Ability to compare and contrast the latest developments and emerging issues in the industry.

Customer Focus, Effective Communications and Relationship Management (working knowledge): Deliver on commitments via open communication and on-going feedback/improvement and ability to advise others on creating customer focused environments in various scenarios. Ability to establish and maintain healthy working relationships with internal business partners, dealers and customers.

Decision Making and Critical Thinking (working knowledge) : Ability to articulate decisions based on numerous and often complex data sourced by multiple systems and partners. Sets priorities and guides team in establishing workplans to effectively achieve desired results.

Value Selling and Business Development (basic understanding): Ability to present product, technology or service costs and benefits in reaction to prospect or customer requests. Understand concepts, practices and benefits of value selling and can identify potential markets/Industry groups for the organization’s products or services.

Top Candidates Will Also Have:

Prior field experience in sales, sales execution, marketing and/or product support positions

Bachelor’s degree

Proficiency leading projects, preferably across dealer networks

Excellent written and oral communication

Additional Information:

Work location is the Indianapolis, Indiana district office

The role requires the ability to travel up to 50%, mainly in assigned territory

Domestic relocation assistance is available

International relocation is not available

A company vehicle and cell phone stipend are provided for this role

Summary Pay Range:$144,960.00 – $217,320.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.