The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!
What you will do in this role:
- Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
- Review EOB’s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area or review and response to expedite claim resolution.
- Identify problem accounts and escalate as appropriate.
- Maintain compliance with pool completion requirements.
- Maintain required productivity and QA standards.
- Document in the patient account record toidentifyactions taken on the account.
- Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.
What qualifications you will need:
- High school diploma or GED preferred.
- Minimum of1-yearrelated experiencerequired, preferably in healthcare. Relevant education may substitute experience requirement.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
